Shared Access for Magento Accounts

The Shared Access functionality grants special permissions to a subordinate account from a primary account.  The way it works is the Shared Access point is generated from the primary account .  The primary account can be the Commerce entitled account (for access keys), the main merchant account or an account shared within an organization. 

These special permissions grant the same access level on Magento.com as the primary, however it does not carry over to the Adobe Commerce Marketplace or Developer Portal.  This means that buying an extension from a subordinate account in Adobe Commerce Marketplace cannot be shared to the primary account.  Shared Access is a one-way street being primary account to subordinate.  It does not work when subordinate account is trying to share back to the primary.

Add Shared Access User:

1. Log in to My Account on magento.com
2. Click on "Partner Portal" tab on top of My Account
3. Click on "Shared Access" within left-side menu
4. Click "Add New User" 
5. Fill out all relevant information
   1. New User Information
      1. Acc ID - User's MAG ID with whom to share resources
      2. Email - User's email with whom to share resources
   2. Shared Information
      1. Sharename - Nickname for sharing rules
      2. Your Email - checkbox to expose your email to the user which whom to share resources
      3. Phone - checkbox to expose your phone number to the user which whom to share resources
   3. Grant Account Permissions to the New User
      1. Select resources to share by checking appropriate checkbox
6.  Click "Create Shared Access".

Please note that you will only have access to the Partner Portal sections that your Admin has provided to you, if you don’t see something in your Portal please check with your Admin that you have been provided access to it. For example, not everyone may have access to Managing your Partner Directory Listing, Customer Support, or Lead Registration Sections.