Avatar

Will Davis

  • Total activity 72
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 40

Activity overview

Latest activity by Will Davis
  • Avatar

    Will Davis created an article,

    Cannot Login to Magento Marketplace

    The issue is more than likely a mismatched MAGID to email from Magento.com database.  The only resolution is to contact the Magento Marketplace Support team to switch the email on the correct MAGID...

  • Avatar

    Will Davis created an article,

    Partner Magento Commerce Cloud sandbox requests: resources FAQ

    This FAQ article contains links to useful resources for Partner Magento Commerce Cloud sandbox Requests. How do I refresh my Cloud sandbox? See the Reset environment on Cloud article. What do I ...

  • Avatar

    Will Davis created an article,

    Transferring Purchases to Different Accounts.

    The Marketplace team does not have the ability to transfer, merge, or swap purchases between different accounts.  The available option is to provide shared access between accounts: https://partners...

  • Avatar

    Will Davis created an article,

    How to uninstall 3rd party extension

    You need contact the extension developer to get instructions on how to remove the extension? The instruction should provide the following information: How to revert back Database Table changes ...

  • Avatar

    Will Davis created an article,

    Waiting for Marketing Submission

    The EQP status of "waiting for marketing submission" needs be completed and submitted to marketing review.  If there have been modifications made for a live update, then the submission needs to be ...

  • Avatar

    Will Davis created an article,

    Update for Varnish Cache automated test

    The following exception for the automated Varnish Cache test is NOT VALID: If an extension has a customized sitemap creation/generation flow, the sitemap can’t be created/generated using standard M...

  • Avatar

    Will Davis created an article,

    Stability is not valid. Allowed values are: "stable, beta"

    Problem: Stability Package Issue  If you are seeing the error message below this is an indicator that you are using alpha value for the package, which is not supported, and the package can't be ins...

  • Avatar

    Will Davis created an article,

    Unable to Install M1 Extensions by using downloaded Package with MCM

    At the moment we use a plus sign between vendor name and package name for M1 extensions in package.xml. This is ok for installing via link, but installation of package using downloaded file will cr...

  • Avatar

    Will Davis created an article,

    Installing M2.X.X extensions

    Installing an extension is a three-step process that should take place during off-peak hours. Before the extension is installed, your store is put into maintenance mode, checked for readiness, and ...

  • Avatar

    Will Davis created an article,

    Purchasing extensions for Magento Commerce Cloud (ECE)

    All Magento Marketplace purchases need to be completed from the correct account (Mage ID) that owns the cloud instance to avoid installation issues.