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Will Davis

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  • Access Keys

    The repo.magento.com repository is where Magento 2 and third-party Composer packages are stored and requires authentication. Use your Magento Marketplace account to generate a pair of 32-character ...

  • Shared Access for Magento Accounts

    The Shared Access functionality grants special permissions to a subordinate account from a primary account.  The way it works is the Shared Access point is generated from the primary account .  ...

  • Cannot Login to Magento Marketplace

    The issue is more than likely a mismatched MAGID to email from Magento.com database.  The only resolution is to contact the Magento Marketplace Support team to switch the email on the correct MAGID...

  • Transferring Purchases to Different Accounts.

    The Marketplace team does not have the ability to transfer, merge, or swap purchases between different accounts.  The available option is to provide shared access between accounts: https://partners...

  • Partner Magento Commerce Cloud sandbox requests: resources FAQ

    This FAQ article contains links to useful resources for Partner Magento Commerce Cloud sandbox Requests. How do I refresh my Cloud sandbox? See the Reset environment on Cloud article. What do I ...

  • Vendor name change

    Once your account has been established with a vendor name and your extensions has been released and sold on Marketplace, you cannot change the vendor name. For more information on how the vendor na...

  • Checkout with PayPal on Magento Marketplace

    The Magento Marketplace does accept PayPal from any country that supports that payment option. Assure that the PayPal email matches the Magento Marketplace login email to avoid any purchasing issues.

  • How to uninstall 3rd party extension

    You need contact the extension developer to get instructions on how to remove the extension? The instruction should provide the following information: How to revert back Database Table changes ...

  • Waiting for Marketing Submission

    The EQP status of "waiting for marketing submission" needs be completed and submitted to marketing review.  If there have been modifications made for a live update, then the submission needs to be ...

  • Installing M2.X.X extensions

    Installing an extension is a three-step process that should take place during off-peak hours. Before the extension is installed, your store is put into maintenance mode, checked for readiness, and ...